Laundry front loading washer displaying Error Code E42 door lock device failure.

Issue

  • Laundry washer displays Error Code E42.
  • Door locked.
  • Laundry door locked.

Applies to

  • Front loading laundry washers.

Solution

Error Code E42

Error Code E42 means that the door lock is not being recognized.

Troubleshooting

  • Check to determine if door is completely closed.
  • Check for anything keeping the door from closing (clothes, debris, Etc.).
  • Listen for a click when the door is closed completely.
  • Make sure the latch and striker are functioning properly.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

  • For units installed within the past 30 days, please refer back to your installer to resolve this issue.
  • For units installed after 30 days please contact us to schedule service.

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