Refrigerator Error Code DI SP or DISP - Ice Jam

Issue

• Refrigerator Error Code DI SP or DISP
• Refrigerator Ice Jam

Applies to

• Refrigerators

Solution

Error Code Description

• Indicates there is ice jammed in the shoot. An alarm will sound when a cube is stuck in the shoot too long.
• Ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages.
• Ice cubes are jammed between the ice maker and the back of the ice bin

How to clear Ice Jam

• Remove the ice bin, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, the dispenser should operate.
• Remove ice cubes jamming the dispenser.

How to reset/clear Error Codes

• Depending on upon which model your unit is, you may try one of the following:
• Pressing "“CLEAR ALERTS" button on the unit.
• Reset the unit by unplugging the unit for 30 seconds and plugging it back in.
• If you are unable to unplug the unit, you can try flipping the breaker at the fuse box, please note that this will reset everything on same circuit.
• For more information please refer to your use and care guide.

IIF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.