Delivery and Installation Guide

Issue

  • How do I prepare for my home delivery?

Applies to

  • Shipping Information
  • Order Status

Solution

A little preparation can go a long way toward a smooth delivery and installation.

Plan the Appliance Path

Check the dimensions of the appliances you are purchasing to ensure they will fit inside your home. Measure all doorways, hallways, staircases, and other openings and clear the path for easy access. You may need to remove doors or railings. If the product will not fit, please contact our call center at 800-669-6779 so an associate can work with you on finding a product that will!

Below, you will find general preparedness instructions, or you can jump straight to specific delivery checklists by appliance type:

Product Delivery Checklist:

  • Refrigerators
  • Dishwashers
  • Dual Fuel or Gas Range
  • Wall Oven
  • Laundry
  • Microwaves and Range Hood

Keep in mind:

  • Provide Space for the Delivery Team
    The delivery team will need space to bring your appliance off the truck. Try to clear a space that will provide easy access when the appliance is being moved into your home.
  • Keep Children and Pets Out of the Way
    Ensure any children or pets are safely out of the way of the delivery team. Consider your appliance path and find a safe spot where pets can be secured, and children can play out of the way.
  • Flights of Stairs
    If our delivery team will need to navigate more than three flights of stairs, please contact the Call Center at 800-669-6779 and let us know prior to your delivery.
  • No Modifications
    Please note, delivery teams will not modify or alter the location or direction of your existing utilities, cabinets or countertops to complete installation.
  • Outlet Receptacles
    Please take note of whether your outlet is three-prong or four-prong, and that it matches your new appliance.
  • Pests
    Our delivery and installation teams will not remove or haul away old appliances that are pest infested.

Reimbursement for the right fit

Worried about your new appliance fitting your space? With the Frigidaire Fit Promise, we’ll reimburse countertop modifications up to $100 to help you make your new appliance fit – and look just right.

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