Ranges - No Heating

Issue

  • Not Heating
  • Surface Issues

Solution

Quick Check

Coil Burners

  • Check the safety switch in the middle of the burner to be sure it is not stuck--should spring back upwards when pushed down
  • Remove coil and check for any damage or abnormalities.
  • If coil looks ok reinsert and recheck.
  • If coil continues to fail try to swap with another element.

Glass Cooktop

  • Reset the unit by unplugging it for 30 seconds and plugging it back in.
  • If all the burners are not heating and the unit was recently installed, this may indicate a voltage/wiring issue.
  • If the burners are too hot or not hot enough, consumer can adjust the power level setting on the burner.
  • Cookware can be impacting heating performance. Cookware must have a flat bottom and medium to heavy weight for even heating. Lightweight cookware and/or cookware with uneven bottoms, can cause foods to burn easily.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

  • For units installed within the past 30 days, please refer back to your installer to resolve this issue.
  • For units installed after 30 days please contact us to schedule service.

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